Episode Breakdown
Fast and Cheap Could be A Red Flag | Beyond the Grind #063
Cheap, Fast, and Excellent: The Business Triangle You Can't Escape
Everyone wants it all: the highest quality, delivered yesterday, for the lowest possible price. As a client, it’s the dream. As a business owner, an employee, or a creative, it’s the quickest path to burnout. In the real world, you can have it cheap, fast, and excellent… but you can only pick two.
This classic trade-off is often called the "Project Management Triangle," and it’s a reality every entrepreneur and professional must face. Do you prioritize speed and cost, letting quality be just "good enough"? Or do you deliver an excellent, premium service that takes longer or costs more? There’s no single right answer, but making a conscious choice is critical for success.
In our latest conversation on Beyond The Grind, we broke down the cheap, fast, and excellent framework, exploring how this choice defines your business model, your target customer, and ultimately, your brand.
Choosing Your Trade-Offs
Before you can pick your two, you have to understand the trade-off each combination creates. The guys broke it down clearly:
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Cheap and Fast: You get a quick, cost-effective solution, but the quality won’t be excellent. This is the model for many startups building a minimum viable product (MVP). The goal isn't perfection; it's speed to market and rapid learning.
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Fast and Excellent: You get top-tier quality on a tight deadline, but it won’t be cheap. Think of emergency services. As Allen, a dentist, noted, if you need a fractured tooth fixed at 10 p.m. on a holiday weekend, you’re paying a premium for that immediate, high-quality care.
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Excellent and Cheap: You can get a high-quality product for a low price, but you won’t get it fast. The timeline has to be flexible to allow for cost efficiencies without sacrificing the final product.
Tosin framed the decision-making process perfectly. It’s not about what you personally prefer; it’s about what your business needs to survive and thrive.
"The best way to make that decision is based off of that specific decision that you're trying to make and being able to identify whether being able to pick the two that protects the business downside." — Tosin
For a startup, the biggest risk is building something nobody wants, so protecting the downside means prioritizing cheap and fast to validate the idea without wasting resources. For Allen in healthcare, the biggest risk is a poor patient outcome, so excellent is non-negotiable.
When the Market Doesn’t Agree With Your Choice
So, you’ve decided you want to build the "Whole Foods" of your industry—a premium brand focused on excellence. But what happens when most of your potential customers are looking for Walmart prices? This is a challenge Korede sees often with the CPAs he mentors.
Many accountants get burned out on a high-volume, low-fee model (cheap and fast) and decide to pivot. They want to serve fewer clients, provide a higher-touch, more strategic service, and charge more for it (excellent and fast). The problem? They struggle to find enough clients willing to pay that premium.
This is where market validation becomes crucial. As Tosin pointed out, you can’t just decide your positioning and expect the market to adapt. You have to find the segment of the market that aligns with the value you’re offering. Lamborghini, famous for its two-door supercars, found a new market segment by launching an SUV. They didn’t try to make their supercars cheaper; they created a different offering for a different customer.
If you’re just starting out or pivoting your business, finding that product-market fit can take time. Korede’s advice is both practical and powerful.
"Make sure you're looking at what is your value if you can't find enough clients that you know want to pay for your value? Yeah, maybe you're not ready yet Maybe start it up as a side hustle and then start building it slowly until you get enough and then you can jump out full-time." — Korede
It might mean running a hybrid model for a while or building your high-ticket client base on the side until it can sustain your business. You can’t force the market, but you can strategically find your place within it.
Ultimately, the "cheap, fast, and excellent" triangle isn't a trap; it's a tool for clarity. The most successful businesses don’t magically deliver all three. They understand their priorities, make conscious trade-offs, and build a brand that clearly communicates its value to the right customer. If a deal sounds too good to be true—promising all three at once—it almost always is.
To hear our full breakdown of this framework with real-world examples from accounting, healthcare, and the startup world, watch the full episode on YouTube. And for more honest conversations like this, be sure to subscribe to the Beyond The Grind newsletter.
“The best way to make that decision is based off of that specific decision that you're trying to make and being able to identify whether being able to pick the two that protects the business downside.”
“Make sure you're looking at what is your value if you can't find enough clients that you know want to pay for your value? Yeah, maybe you're not ready yet Maybe start it up as a side hustle and then start building it slowly until you get enough and then you can jump out full-time.”
